Delivery Options at SoreinPower Online Store
SoreinPower online store offers several delivery options tailored to meet the individual needs of our customers. We strive to ensure fast and convenient order receipt in Kyiv, its suburbs, and other regions of Ukraine.
1. Delivery in Kyiv and Suburbs by Courier Service
Delivery time:
- Delivery within Kyiv is available on weekdays from 10:00 AM to 8:00 PM.
Delivery cost:
- Within Kyiv: starting from 100 UAH (depending on the size and weight of the item).
- To Kyiv suburbs: terms and costs are agreed upon individually with the manager.
Flexibility in scheduling delivery:
- When placing your order, you can agree on a convenient delivery time slot with our sales consultant.
How it works:
- Our staff will promptly deliver your order to the specified address at a time that suits you.
- If the recipient is absent at the delivery address, the courier will wait for up to 20 minutes and will contact you again by phone.
2. Self-Pickup
Pickup location address:
- Kyiv, Peremohy Avenue, 20.
Benefits of self-pickup:
- You can verify the integrity of the packaging, the absence of external defects, and the completeness of the product.
- If necessary, the salesperson can conduct a quick functionality check of the product.
Limitations on verification:
- Connection, configuration, or installation of the product is not included in the verification service.
- Installation of components is also not performed at the pickup point.
3. Delivery to Regions of Ukraine by Courier Services
Partnership with carriers:
- We deliver orders to any region of Ukraine via "Nova Poshta" courier company.
Delivery cost:
- Paid separately by the customer according to the carrier’s rates.
- You can calculate the delivery cost using the online calculator on the "Nova Poshta" website.
Large-size orders:
- Delivery of large-size equipment is agreed upon individually, depending on the size, weight, and volume of the item.
Quality assurance:
- You receive a new, unused product. However, the box may be opened if necessary for product inspection or warranty card completion.
4. Recommendations for Receiving Goods
Inspection upon receipt:
When receiving the package, be sure to check:
- The integrity of the packaging.
- The completeness of the product.
- The absence of mechanical damage.
In case of issues:
- Immediately inform our sales specialist on the day you receive the package.
Additional Terms
- If the buyer or authorized person is absent at the delivery address, the courier will contact them by phone, wait for up to 20 minutes, and inform them about further actions.
- We strive to provide the highest level of service, ensuring every delivery is as fast and secure as possible.
Thank you for trusting SoreinPower online store! We are always happy to assist you with delivery and ensure your comfort during order receipt.