SoreinPower (hereinafter referred to as "Company," "we," "our," or "website") is committed to protecting our customers' personal data. This Privacy Policy explains what data we collect, how we use it, how we protect it, and what rights users have.

1. What Data Do We Collect?

1.1. Personal Data Provided by You Voluntarily:

  • Full name
  • Contact phone number
  • Email address
  • Physical address (for order delivery)
  • Payment card details (not stored, processed by secure payment systems)

1.2. Automatically Collected Data:

  • IP address
  • Browser and device information
  • Data on website interactions (cookies, visit time, viewed pages)

1.3. Data from Third Parties:

We may receive information from payment systems, courier services, and other partners to process orders and improve our service.

2. How Do We Use Your Data?

We use the collected data for:

  • Processing and fulfilling orders
  • Organizing product delivery
  • Providing customer support
  • Sending important updates and promotional materials (with your consent)
  • Improving website performance
  • Complying with legal requirements

3. Data Protection

We apply modern security measures to protect our customers' data, including:

  • Data encryption
  • Access control (restricted access to personal data)
  • Antivirus protection and secure servers

Your data is stored only as long as necessary to fulfill our obligations or as required by law.

4. Sharing Data with Third Parties

We do not sell or transfer your personal data to third parties, except in the following cases:

  • Courier services for order delivery
  • Payment systems for transaction processing
  • Government authorities (only as required by law)

5. Use of Cookies

Our website uses cookies to:

  • Improve website functionality
  • Analyze user behavior
  • Store user preferences

You can disable cookies in your browser settings.

6. Your Rights

Under applicable law, you have the right to:
✅ Know what data we store about you
✅ Request changes or deletion of personal data
✅ Opt-out of marketing communications
✅ File complaints about data processing

To exercise your rights, contact us using the details below.

7. Changes to the Privacy Policy

We may update this policy to reflect legal requirements or internal changes.